General questions about Hummingbird Trading
Hummingbird Tradnig is a multi-asset, mobile trading and financial technology company based in London, England, New York, NY and Berlin, Germany. We've built the currency trading platform of developers, engineers and FX experts that is dedicated to making currency trading more approachable, convenient and fun.
Hummingbird Trading is an international technology and forex trading platform offering multi-asset trading.
We offer a sleek, user-friendly online trading experience through our Hummingbird Trading platform. Our mobile trading application is available on both Android and iOS.
Data security, fast single tap transactions, sleek interface and entirely mobile.
Yes, we do. If for religious reasons you cannot accept interest, you have the option to deactivate interest payments in the settings menu of the app. Please note, that any abuse of this feature could result in the closing of your account.
You can use any currency to deposit onto Hummingbird Trading. However, all deposits are converted into USD which is the base currency for all accounts. We hope to bring additional account currencies into the app in the near future.
Trader Profile: on the PROFILE screen, you can view NET RESULT, AVAILABLE FUNDS, and your CURRENT RANK. In addition, the screen breaks down your TOTAL TRADES, WIN RATIO, BEST TRADE, and WORST TRADE.
Trade History: at the bottom of the PROFILE screen, tapping TRADE HISTORY will bring up trade details by month, including currency pair dealt, deal date, net result on the trade (%), and net profit or loss on the trade ($). By tapping on an individual trade you can view the amount traded, trade multiplier, trade direction (rise or fall), status (closed by trader, auto closed, or closed due to max loss), open time, close time, open price, close price, and interest.
Active Trades: a summary view of all open positions, including total funds in active trades, currency pair dealt, net result of the trade (%), and net profit or loss on the trade ($). By tapping on an individual active position, you can view amount traded, trade multiplier, and type of trade (rise or fall).
Trading with the Hummingbird app
We offer floating spreads based upon market conditions. We attempt to maintain spreads at the lowest level possible, but may adjust them occasionally.
No. We automatically close positions should your account balance risk falling below zero. You will not be charged more than what you initially deposited.
We currently offer more than 60 tradable currency pairs. Check out this page to see the full list as well as explanations about them: CURRENCY PAIRS.
|Market Center||Open Time||Close Time|
|Sydney, Australia||21:00 GMT (9:00 pm)||06:00 GTM (6:00 am)|
|Tokyo, Japan||00:00 GMT (0:00 am)||09:00 GMT (9:00 am)|
|Frankfurt, Germany||07:00 GMT (7:00 am)||16:00 GMT (4:00 pm)|
|London, Great Britain||08:00 GMT (8:00 am)||17:00 GMT (5:00 pm)|
|New York City, USA||13:00 GMT (1:00 pm)||22:00 GMT (10:00 pm)|
We quote prices to the 5th decimal for most pairs, the 3rd decimal for JPY pairs, and 2 decimal places for BTC pairs.
To place a trade, tap on the trade creation icon in the menu. From here you can select the currency pair you want to trade, adjust the Trade Multiplier, set an alert or stop loss and select how much money you want to invest in the trade. Once your trade is ready, you can open a long position by tapping "BUY", or a short position by tapping "SELL".
When you are on the TRADE CREATION screen, tap on the currency pair at the top of the screen. This will open the MARKET screen from where you will be able to choose from a large offering of tradable assets.
On the trade screen, tap on the trade multiplier icon (the speedometer). This will take you to the Trade Multiplier screen, where you can select your preferred leverage settings.
You can set a Stop Loss or Take Profit amount on a trade by tapping on the "stopwatch" icon when you set up a trade.
Hummingbird Trading allows you to open as many trades as you want. To open a new trade, simply tap the NEW TRADE button on the main trading screen.
To view open trades, simply tap on the ACTIVE TRADES menu on the app navigation bar. This will provide you with a list of all open trades. Tapping on an open trade will allow you to view trade details, view the chart, and close the trade.
At the bottom of the PROFILE screen, tap on TRADE HISTORY. This will bring up trade details by month, including currency pair dealt, deal date, net result on the trade (%), and net profit or loss on the trade ($). By tapping on an individual trade you can view the amount traded, trade multiplier, trade direction (rise or fall), status (closed by trader, auto closed, or closed due to max loss), open time, close time, open price, close price, and interest.
Rollover and interest are managed in real time and are based upon the duration of the trade. Interest rates are those given by the central bank issuing the currencies being traded. You can view the interest received or deducted from any trade by viewing the Trade History menu.
Hummingbird Trading offers a line chart and a candlestick chart. You can switch between the two by swiping up or down on the chart screen.
Tapping on the stopwatch icon within the app allows you to set a price alert or auto-stop on a trade. Using this function allows you to receive an alert or automatically close a trade at a given percentage gain (“TAKE PROFIT”) or a percentage loss (“STOP LOSS”). In other words, this tool allows you to control the maximum you are willing to win or lose on any given trade.
The interest amount listed in the trade history details corresponds to the interest paid or earned for holding a particular position. Because each currency has an associated interest rate and because currencies are always traded in pairs, each pair has two interest rates. Hummingbird Trading calculates interest in real time. Every time you close a trade we calculate the interest earned or paid on the trade based upon the duration of the trade.
The use of borrowed capital to make an investment.
The Trade Multiplier, or Leverage, is a great tool when you want to amplify your earnings. When you put thousands of U.S. dollars into the market, you will probably only end up with a few bucks return. Archimedes once said that he would move the earth if somebody gave him the place to stand on. In the same token, if we borrow money as much as 10 or 100 times as our own investment and trade it as well, we will receive a 10 to 100 times higher return.
One thing to keep in mind when using a trade multiplier: the higher the multiplier the greater the profit potential, but also the GREATER THE RISK of losing.
We attempt to keep trading as simple and transparent as possible. Rather than offering lots, or showing the trade amount in the base currency of the pair, we allow you to decide how much of your money you wish to invest into the trade.
It's easy! Install the Hummingbird Trading app on your phone, tap "Signup for Live Trading" and then follow the instructions.
If you already have a practice account, open the app, navigate to your profile screen and tap on the toggle under your profile picture. This will allow you to convert your practice account into a live trading account.
Yes, we do. If you first want to try Hummingbird Trading without risking a cent you can set up a practice account. All you have to do is install the app, and then tap on "Try Practice Trading First", and you're ready to go.
If you've already opened a Live Account, you can switch between your Practice Account and Live Trading Account within the Profile screen.
If you opened a live trading account but did not deposit, you will be making trades using your practice account. In order to make a deposit and start live trading, simply go to the BANK screen, tap on "Switch to live trading" and you will then be able to make a deposit.
The account balance can be viewed within the app on the BANK screen and it is broken down into 3 parts. "Active Funds" is the amount currently being traded; "Available Funds" is the amount the user can still use to make new trades; Total equity (visible in the top right corner) is the sum of Active and Available funds.
A pop-up screen titled “EMAIL VERIFIED” will display on your mobile device with the message “your email has been verified”.
Currently, Hummingbird Trading uses the US dollar as the account currency. You can deposit onto Hummingbird Trading using your local currency, which will automatically be converted to US dollars which you can use to trade.
We hope to be offering additional account currencies in the near future!
For legal compliance, you cannot have multiple Hummingbird Trading accounts. If we find you have multiple accounts, we must close them and block you from trading on Hummingbird Trading.
Open the Hummingbird Trading app. On the LOGIN screen below the LOGIN button you will see the text “Having trouble logging in? Click here.” Tapping on “Click here” will open the FORGOT PASSWORD screen. Enter your email address and we will send you a link to reset your password.
Regulations require that we verify the identity of all users. We allow a 90 day period during which you must send us your verification information. If you do not verify you account within the 90 days, your account will be locked, and you will be unable to trade until you complete the verification process. You can do so by opening the app, and tapping the button "VERIFY NOW".
Your account may have been closed due to any of the following reasons: fraudulent activity on the account, incorrect information provided during the verification process, previous convictions for financial fraud or bankruptcy, or a conflict of interest.
Should you feel that we have made an error by closing your account, you can contact us at here:
To switch between your practice and live trading accounts, simply go to your Profile within the Hummingbird Trading app and tap on the "Switch to" toggle.
If you are using a live trading account, the app will be teal in color. If you are using your practice account, the app will be blue. You can switch between live trading and practice trading on your Profile in the app.
The main difference between the two accounts is that there is no risk of losing your money with a practice account since you're trading with virtual currencies. Live trading accounts allow you to trade with your real money. Profits or losses realized on a Hummingbird Trading practice account are not necessarily indicative of performance in a live trading account.
If you've used these methods and continue to run out of money, just email us at email@example.com and we will add additional practice funds. Don't forget to tell us your trader name in the email!
Deposits and Withdrawls
Open the Hummingbird Trading app, go to the BANK screen and select a method for depositing funds.
We offer different deposit methods for different regions of the world. You may fund your account using only the methods displayed on this screen.
The minimum deposit amount to trade on Hummingbird Trading is $25 USD. Otherwise, you can open a practice account for free.
No, we do not charge any fees for deposits or withdrawals, however, your payment service provider may charge you additional fees.
You can easily withdraw funds from Hummingbird Trading via the BANK screen within the application.
However, all withdrawals are blocked until you have completed the Account Verification process.
There is no minimum withdrawal amount.
You may only withdraw any funds which are not currently in trade. If you wish to withdraw any active funds, you must first close active trades.
Withdrawal requests are processed up to 48 hours from the moment of request. During this time you may cancel your withdrawal request from within the Cashier section, the sum will be added back to your trading account balance. After five business days, the status of your withdrawal request will change to "Processed" and you will no longer be able to cancel it. Please note that some withdrawal methods are completed via third parties and delays beyond our control may occur.
You will be notified by email once the processing of your withdrawal request has been completed. Please note, it may take additional time for your bank to deposit the funds into your account.
No. Any attempt to withdraw money given to you as a bonus or for promotional purposes cannot be withdrawn. Should you attempt to do so, your withdrawal request will be cancelled. Multiple violations could also result in your Hummingbird Trading account being closed.
Verifying your account is necessary for preventing fraudulent activity and helping Hummingbird Trading comply with financial regulations. The information you provide is confidential and only used for compliance purposes.
No. Live trading is restricted until you completely verify your account. However, you do not need to complete the verification process in order to make practice trades.
The most efficient way to send new account paperwork is to upload your ID and Proof of Residence via the Hummingbird Trading application. You can do so by visiting the SETTINGS menu from the app's user profile screen.
Alternatively, you can send us your verification documents by email to firstname.lastname@example.org. Don't forget to include your Trader Name so that we can identify you.
You can use a valid passport or official government-issued issued identity card for your ID. You can use a utility or phone bill, a bank statement, or a credit card statement for your Proof of Residence. Please note, these documents must be less than 90 days older than the issue date. More information can be found here: ACCOUNT VERIFICATION
Yes! You can invite other traders to Hummingbird Trading and earn additional money doing so.
For every friend that signs-up to Hummingbird Trading and makes a deposit and trades, you will receive $50 in cash and $5000 in practice currency. For every friend that creates a practice account, you will receive $5000 in practice currency. Find out more here: REFER TRADERS.
- Open the Hummingbird Trading app and go to the BANK menu.
- Tap on "Invite Traders"
- Select the invitation method (email, SMS, Facebook, or Twitter)
- Send the invitation. Your referral code will automatically be pasted in it.
When your friends sign-up to Hummingbird Trading, they will have to enter your referral code when they create an account in order for you to receive any funds.
If you did not receive a referral bonus after your friend signed-up one of two things could be going on:
- Your friend did not enter your referral code when he signed up.
- Your friend did not make a deposit. If this is the case, call your friend to remind them.
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